Wednesday, November 15, 2006

Skipping the Phone Maze


I came across this great site called Get Human. The url is www.gethuman.com Once you are at the site click on the "database" tab which will take you to a listing of over 500 companies.

Next to each company is their 800-Number and a section titled "get human customer." This is the real gem.

The site lists the specific steps you can take to get to a live human representative on the phone. No more shuffling through a maze of phone choices until you reach a representative. Now you can quickly get a human on the phone with you.

For example instead of listening through five phone options...making a choice only to listen to another set of options and then another. The site will tell you "Press 3; wait for prompt; press 1; then hold through prompts for representative."

Check it out. It's a great resource that may save you a lot of time.

Jason C. Steinle
www.uploadexperience.com

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